Tolteq Awarded ISO’s Highest Quality Management Systems Certification, ISO 9001:2008

Tolteq Awarded ISO’s Highest Quality Management Systems Certification, ISO 9001:2008

 

Tolteq a leading provider of Measurement While Drilling (MWD) systems and components, earned the latest ISO Quality Management System certification, ISO 9001:2008, reaffirming its commitment to unparalleled service quality through ongoing organizational improvement.

 

Cedar Park, Texas, May 14, 2014 – Tolteq Group, LLC, (Tolteq) a leading provider of Measurement While Drilling (MWD) systems and components, was recently certified as ISO: 9001:2008 compliant after a thorough analysis of its quality system by DNV Business Assurance, an independent third party registrar. Tolteq is the first MWD manufacturer to gain ISO 9001 certification.

Released in November of 2008, ISO 9001:2008 is the latest of the 9001 standard set by the International Organization for Standardization (ISO), and sets a more rigorous standard than earlier releases.

ISO 9001:2008 provides numerous requirements that must be met in order to receive certification, including:

  • A set of procedures that cover all key processes in the business,
  • Monitoring processes to ensure they are effective,
  • Maintaining adequate records,
  • Checking output for defects, with appropriate corrective action where necessary,
  • Regularly reviewing individual processes and the quality system itself for effectiveness, and
  • Facilitating continual improvement.

By receiving this certification from an industry-recognized third-party registrar, DNV Business Associates, Tolteq customers are assured that they are dealing with a company that prioritizes its customer, and is committed to world-class service.

Company President and Founder Paul Deere believes that the ISO quality management principles will become “an indispensable foundation, especially as we continue our phenomenal growth and enter new markets internationally.” He added, “This is a landmark achievement that all of our employees can take pride in accomplishing.”

Facilitating the ISO efforts was Business Process Manager Christian Nelson, who said, “Tolteq has done much to revamp and improve the customer experience in the last two years, and our quest to earn this certification forced us to refine our processes even further. Ultimately, we believe that the customer will be the big winner from our ISO 9001 certification. They will know that they can trust our processes and that we are always striving to exceed their expectations.”

Although Tolteq is the first MWD manufacturer to gain ISO 9001 certification, Nelson stressed that the ISO standard does not allow an organization to grow complacent. “Continual improvement of the organization’s overall performance is an important principle of this ISO standard.  As the market changes,” he explained, “we can always revise our processes to maximize efficiencies, giving us the flexibility to react quickly to any opportunities that may arise, here and abroad.”

About ISO 9001:2008

ISO 9001:2008 specifies requirements for a quality management system where an organization needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements and aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements. To learn more about the International Organization for Standardization, visit http://www.iso.org/iso/home/about.htm

About DNV GL – Business Assurance

Driven by its purpose of safeguarding life, property and the environment, DNV GL enables organizations to advance the safety and sustainability of their business. Combining leading technical and operational expertise, risk methodology and in-depth industry knowledge, DNV GL provides classification, certification and technical assurance along with software and independent expert advisory services to help organizations make the right choices for their business and for society.

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View Tolteq’s ISO 9001:2008 Cerificate